Practical teaching
In addition to class hours, you will practice the topics covered with your instructor and mentor dur
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This program develops core IT skills across hardware, software, networking, and security domains. Students gain troubleshooting experience and practical knowledge required for day-to-day IT specialist roles. It is tailored for those seeking a well-rounded understanding of IT infrastructure and support. The course is led by seasoned professionals who guide students through practical labs and realistic scenarios.
In addition to class hours, you will practice the topics covered with your instructor and mentor dur
The knowledge and skills you learn at the academy will be further strengthened with the mentor syste
Assignments and projects are checked by the instructor, and your knowledge and skills are determined
Modules stay collapsed for quick scanning. Open any module to inspect its topics.
About the role of IT
Career paths and fields within IT
CPU, RAM, Storage, GPU
Peripheral devices and interfaces
Overview of computer hardware
Motherboard and Power Supply
BIOS settings and basic configurations
Differences between BIOS and UEFI
BIOS, CMOS, ROM and their functions on computers
Windows editions and licensing
Basic file systems (NTFS, FAT32)
Preparing bootable USB device
Types of OS (Windows, Linux, macOS)
Post-installation setup and configuration
Installation requirements and methods
Installing Windows 10
Windows activation and update
Windows folder structure
User accounts and groups
Windows Registry, Task Scheduler
Overview control panel and settings
Hiren's BootCD PE
Event Viewer, Task Manager, Resource Monitor
Windows built-in and third-party optimization tools
System Configuration utility
Analyzing and resolving system issues
Configuring backup and Restoring data from backups
Overview of Acronis Backup software
Introduction to Clonezilla imaging
Cloning and imaging disks
RAID Level Comparison
Hardware and Software RAID
Disk partitions in OS (MBR and GPT)
Topics announced with the cohort.
Types of networks (LAN, WAN, WLAN)
Networking equipment and devices
Types of network topology
Overview OSI layers and functions
Overview TCP/IP model
Network protocols and ports
Overview of IP addresses
IPv4 addressing basics and classes
Subnetting techniques and calculations
Managing ports and VLANs on switch and router
Basics of switch and router functionality
Wi-Fi standards and configurations
Access points, SSID, and encryption
Overview Network Firewalls
Overview VPNs and client setup
Configuring firewall in Windows 10
Topics announced with the cohort.
Types of virtualizations
Virtual machine, Virtual network, Snapshot
Installing and Managing VMware Workstation
Organizational Units, Groups, and Users
RSAT
Basics Group Policy
Install Active Directory (AD) and DNS
Configuring DHCP scopes and leases
DHCP fundamentals and role in networks
File and Folder sharing and permissions
Setting up and configuring file server
Email configuration (SMTP, IMAP, POP3)
Troubleshooting printing and email issues
Installing and configuring usb and network printers
Backup, Restore and Archive mails in Outlook
Security policies and best practices
Basic concepts of IT security
Common threats (malware, phishing)
Topics announced with the cohort.
Linux Distributions
OS Differences
Installing Linux
Introduction to Linux
Basic shell
Variables and aliases
Man, and help
Command line Syntax
Managing files and directories
Using symbolic links. Soft and hard links
Working with Archives and Compressed Files
File Creation and Management
Piping and Redirection
Wildcards and Case Sensitivity
Using vi and vim
Using grep
I/O Redirection
Using other tools
Understanding Groups
Working as root
Account security
Understanding User Accounts
Creating, modifying and deleting accounts
Managing file ownership
Managing Basic Permissions
Using nmtui and nmcli
Managing Network Addresses
Connecting to a Network
Network protocols
Networking fundamentals
Topics announced with the cohort.
Topics announced with the cohort.
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Course delivery is supported by practitioners across engineering, architecture and production backend development.
“The program helped me connect individual skills into the way real teams design, build and deliver software.”
See real graduate stories from the Ingress community.
Explore graduate resultsWe use one Portal account for applications, assessments and future learning progress. You will not need to email your details or select the training again.
Questions first? Talk to an advisorCreate or sign in to your Portal accountYour contact details stay connected to one student profile.
Confirm your application detailsIT Specialist and the 25 August cohort are preselected.
Submit your applicationThe admissions team receives it immediately and can follow up from the Portal.
SELECTED TRAININGIT Specialist25 August 2026 · On-site
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