IT Specialist | Ingress Academy
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SYSTEM ADMINISTRATION · INTERMEDIATE LEVEL

IT Specialist

This program develops core IT skills across hardware, software, networking, and security domains. Students gain troubleshooting experience and practical knowledge required for day-to-day IT specialist roles. It is tailored for those seeking a well-rounded understanding of IT infrastructure and support. The course is led by seasoned professionals who guide students through practical labs and realistic scenarios.

Intermediate16 weeks64 hoursOn-site
Your selected course will be carried into Ingress Portal.
COURSE HIGHLIGHTS
🧑‍🏫

Practical teaching

In addition to class hours, you will practice the topics covered with your instructor and mentor dur

🤝

Mentors

The knowledge and skills you learn at the academy will be further strengthened with the mentor syste

📋

Academic transcript

Assignments and projects are checked by the instructor, and your knowledge and skills are determined

Not sure you are ready? Take a skill assessment
CONDENSED SYLLABUS

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Modules stay collapsed for quick scanning. Open any module to inspect its topics.

01Introduction to IT industry2 lessons+

About the role of IT

Career paths and fields within IT

02Basics of Computer Systems4 lessons+

CPU, RAM, Storage, GPU

Peripheral devices and interfaces

Overview of computer hardware

Motherboard and Power Supply

03BIOS, ROM, and CMOS Fundamentals3 lessons+

BIOS settings and basic configurations

Differences between BIOS and UEFI

BIOS, CMOS, ROM and their functions on computers

04Operating Systems (OS)4 lessons+

Windows editions and licensing

Basic file systems (NTFS, FAT32)

Preparing bootable USB device

Types of OS (Windows, Linux, macOS)

05Installing Windows3 lessons+

Post-installation setup and configuration

Installation requirements and methods

Installing Windows 10

06Managing Windows5 lessons+

Windows activation and update

Windows folder structure

User accounts and groups

Windows Registry, Task Scheduler

Overview control panel and settings

07Troubleshooting tools5 lessons+

Hiren's BootCD PE

Event Viewer, Task Manager, Resource Monitor

Windows built-in and third-party optimization tools

System Configuration utility

Analyzing and resolving system issues

08Acronis Backup and Clonezilla4 lessons+

Configuring backup and Restoring data from backups

Overview of Acronis Backup software

Introduction to Clonezilla imaging

Cloning and imaging disks

09Disk Management and RAID3 lessons+

RAID Level Comparison

Hardware and Software RAID

Disk partitions in OS (MBR and GPT)

10End-of-month Practical Exam0 lessons+

Topics announced with the cohort.

11Introduction to Network3 lessons+

Types of networks (LAN, WAN, WLAN)

Networking equipment and devices

Types of network topology

12OSI and TCP/IP models3 lessons+

Overview OSI layers and functions

Overview TCP/IP model

Network protocols and ports

13IP address and subnetting3 lessons+

Overview of IP addresses

IPv4 addressing basics and classes

Subnetting techniques and calculations

14Switch and Router configuration2 lessons+

Managing ports and VLANs on switch and router

Basics of switch and router functionality

15Wireless Networking2 lessons+

Wi-Fi standards and configurations

Access points, SSID, and encryption

16Firewall and VPN client3 lessons+

Overview Network Firewalls

Overview VPNs and client setup

Configuring firewall in Windows 10

17End-of-month Practical Exam0 lessons+

Topics announced with the cohort.

18Introduction to Virtualization3 lessons+

Types of virtualizations

Virtual machine, Virtual network, Snapshot

Installing and Managing VMware Workstation

19Active Directory Basics4 lessons+

Organizational Units, Groups, and Users

RSAT

Basics Group Policy

Install Active Directory (AD) and DNS

20DHCP Server2 lessons+

Configuring DHCP scopes and leases

DHCP fundamentals and role in networks

21File Server2 lessons+

File and Folder sharing and permissions

Setting up and configuring file server

22Printer and Mail configuration4 lessons+

Email configuration (SMTP, IMAP, POP3)

Troubleshooting printing and email issues

Installing and configuring usb and network printers

Backup, Restore and Archive mails in Outlook

23IT security fundamentals3 lessons+

Security policies and best practices

Basic concepts of IT security

Common threats (malware, phishing)

24End-of-month Practical Exam0 lessons+

Topics announced with the cohort.

25What is Linux? Basic system management4 lessons+

Linux Distributions

OS Differences

Installing Linux

Introduction to Linux

26Command line skills4 lessons+

Basic shell

Variables and aliases

Man, and help

Command line Syntax

27Navigating the file systems. Working with files and folders6 lessons+

Managing files and directories

Using symbolic links. Soft and hard links

Working with Archives and Compressed Files

File Creation and Management

Piping and Redirection

Wildcards and Case Sensitivity

28Working with Text files4 lessons+

Using vi and vim

Using grep

I/O Redirection

Using other tools

29User Account and Groups management5 lessons+

Understanding Groups

Working as root

Account security

Understanding User Accounts

Creating, modifying and deleting accounts

30File ownership and permissions2 lessons+

Managing file ownership

Managing Basic Permissions

31Networking Basics5 lessons+

Using nmtui and nmcli

Managing Network Addresses

Connecting to a Network

Network protocols

Networking fundamentals

32End-of-month Practical Exam0 lessons+

Topics announced with the cohort.

33Final Practical Exam0 lessons+

Topics announced with the cohort.

UPCOMING GROUPS

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Only current, open groups are shown.

STARTS

25 August 2026

Office · IT Specialist 41
Schedule
To be announced
Format
Office
Duration
16 weeks · 64 hours
Instructor
Teaching team below
Join the waitlist
STARTS

25 August 2026

Office · İT Specialist 42
Schedule
To be announced
Format
Office
Duration
16 weeks · 64 hours
Instructor
Teaching team below
Join the waitlist
STARTS

15 September 2026

Office · İT Specialist 43
Schedule
To be announced
Format
Office
Duration
16 weeks · 64 hours
Instructor
Teaching team below
Join the waitlist
YOUR INSTRUCTOR TEAM

Specialists matched to the modules they teach.

Course delivery is supported by practitioners across engineering, architecture and production backend development.

AH

Amid Hasanov

Information Technology SpecialistAlat Free Economic Zone Authority
ZK

Zeynal Khidirov

Lead IT System AdministratorUnibank OJSC
NE

Nemat Eyvazli

Senior System EngineerAzercosmos
CONTEXTUAL PROOF
“The program helped me connect individual skills into the way real teams design, build and deliver software.”

See real graduate stories from the Ingress community.

Explore graduate results
APPLICATION THROUGH INGRESS PORTAL

Your course stays selected while you create your account.

We use one Portal account for applications, assessments and future learning progress. You will not need to email your details or select the training again.

Questions first? Talk to an advisor
  1. 01

    Create or sign in to your Portal accountYour contact details stay connected to one student profile.

  2. 02

    Confirm your application detailsIT Specialist and the 25 August cohort are preselected.

  3. 03

    Submit your applicationThe admissions team receives it immediately and can follow up from the Portal.

SELECTED TRAININGIT Specialist25 August 2026 · On-site

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